Global themes affect the wholesale distribution industry and provide new opportunities for growth. As a wholesale distribution company, you need to provide transparency and trust. You have to respond to changing customer needs. The need for trusted products requires you to track, trace and monitor goods along the entire supply chain. The importance of a circular economy forces you to take responsibility in the integrity and visibility of the reverse supply chain.
Competition is driving distributors to find new revenue sources, such as value-added services. Customers are demanding a wider range of products with a shorter delivery time and more delivery options. They are looking to distributors to collaborate and provide complete solutions for specific business needs.
You will need to optimize current processes and tailor services to meet your customers’ needs. Providing employees with real-time insight will help increase efficiency. With processes running efficiently, you will be able to extend your business with new products and services and become more responsive. By reducing repetitive activities, employees can spend time on tasks that provide value.